The delivery of the Goods is carried out through the carrier selected by the Customer - courier company, at the Customer's expense.
The website allows the customer to choose the following carriers (courier companies):
- InPost Courier - only for deliveries in Poland,
- INPOST parcel locker - only for deliveries in Poland,
- Fedex - only for deliveries outside Poland.
In exceptional cases, such as e.g. the inability to fulfill the order on time or the carrier's refusal to deliver, TORPOL may change the carrier itself, with the prior consent of the Customer. If the Customer does not give consent within 3 business days, TORPOL will be entitled either to choose the carrier itself or will be entitled to cancel the Orders.
The carrier's average delivery time is 2 days. The time of preparing the Goods for shipment should be added to the time of delivery, which is specified individually for each Good.